Customer record - credit control

The amount of credit you want to give the customer. Once the limit is exceeded warnings are displayed when working with the account.

Used to give the customer a discount for early payment.

When recording a sales invoice or order, the discount does not effect the net total, only the VAT is adjusted. The full effect of the discount can be viewed on the invoice/orderFooter Details tab.

Tip: To indicate an early settlement discount is applicable, add a message line, code M, to the invoice/order when recording the sale.

Settlement discount is always calculated on the full net value of the invoice, after all other discounts have been applied.

To offer this customer a discount based on the settlement due days in a previous box, enter the percentage discount.

The number of days until the payment is due.

You can then use this information in reports to find out who is overdue on payment. Customers > Reports > Customer Invoice Report folder > Customer Invoices Overdue.

This is the average time the customer takes to pay their invoices. Your software calculates this value for you based on the invoice date compared to the receipt date.

The information is available in your credit control report and can be useful when chasing debt. It may help you decide to whether to give the customer a discount for prompt payment or highlight the need to chase a payment.

If you want to include some text on sales documents or other stationery such as Strictly 30 days, you can enter this here.

For the information to print on the documents you need to change the design of the layout used to generate the document so that it includes the text. You can do this in Report Designer.

Enter the credit reference for this customer supplied by the credit agency. You then need to set up your Internet Resources to include the links to your credit agencies website.

You can check the customer's credit rating with a credit agency by selecting the button to the right of this box.

From the drop-down list, choose the credit agency you use to check this customer's credit rating.

Your preferred credit agency appears. This information is set up in Settings > Internet Resources.

This indicate that you want to treat this customer as a priority when chasing debt. It could indicate the need to chase them first if they constantly delay payment. Or perhaps for an important customer, the need to be patient in order to maintain a good working relationship.

When you select this check box, the optional Priority column in the Chase Debt window shows a Y.

This setting shows the stage you have reached in the credit control process with this customer.

Select the status that applies to this account. When creating an account, the default status is Open.

Your software includes a range account statuses that are useful for managing customers accounts. These range from open to closed and can also be used to put an account on hold.

If you want to use the Credit Charges wizard to apply interest charges to this customer if they don't pay their invoices on time, select this check box.Find out more.

If you have agreed credit terms with this customer, select this check box.

If you don't check this, warnings indicating that credit terms have not been agreed are displayed when working with this customer account.

You may want to exclude certain customers from mailings concerning overdue accounts.

To exclude this customer when generating credit control reports and letters, select this check box.

The date you opened the customer’s account.

Enter the date you last reviewed the credit position with this customer. This information is not used in any process in your software - it is simply information you can use in your reports.

The date the customer's credit terms are due for review.

When you enter the date for the next credit review, you can also choose to add a reminder.

Enter the date on which the customer applied for credit This information is not used in any process in your software - it is simply information you can use in your reports.

Enter the date the credit agreement was agreed. This information is not used in any process in your software - it is simply information you can use in your reports.